MARAM
Maturity Model
Client
Family Safety Victoria
Role
Lead Designer
User Researcher
Agency
Paper Giant
Year
2024
A toolkit for Family Safety Victoria (FSV) to help services dealing with family violence assess and improve their progress towards state-wide family-violence response obligations.
PROCESS
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DELIVERABLES
Insights report
A comprehensive insights report featuring key user needs and a set of user personas
Designed to be printed or viewed digitally, the Roadmap is a series of 6 posters that outline the journey to improving MARAM alignment.
Roadmap Posters
An interactive version of the existing MARAM Maturity Matrix, where users can self-assess their organisation across multiple services
Self Assessment Spreadsheet
FEEDBACK
“Whatever it is, the way you tell your story online can make all the difference.”
